The new service information system of Quanos

Software for digital spare parts catalogs, service information systems (SIS) and service portals

We are currently working on our new product highlight, which combines the strengths of CATALOGcreator® and PARTS-PUBLISHER. The new software contains the best of both worlds - combined in one product.

You can be excited!

This means for you: We can respond to your needs even more precisely. No matter if you want to combine service information, create and publish spare parts catalogs manually or automatically, optimize your after-sales processes or increase your spare parts business - we have the ideal solution for every use case.

Single Point of Service Information

As a manufacturer and operator of machines, plants and equipment from various industries, you collect all relevant service information from the source systems with our service information system software. You make the information available to users via an intuitive user interface. This provides your employees, customers and distributors with a 360° service view of your technical products and gives them access to the information they need at any time.

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Look forward to the following functions:

Identify & order spare parts:

The users of your service portal receive user role-based access to all relevant service information. This way they get all the information they need at one glance and can switch between spare parts catalog and documentation at any time.

Identify spare parts

Simple, fast and accurate

Always find the right information - with short search times when searching for spare parts, wearing parts, accessories and service information

User-friendly and informative catalogs with complete and up-to-date spare parts and service information
Intuitive search through visual identification, text search and structural tree
AI Search using AI technology: Intelligent search within documents, parts catalogs, manuals, etc.
Bidirectional linking of parts with BOM entries
User-friendly, intuitive interface
Multilingualism: every world language available (including Arabic and Chinese)
Extended entry point to the service portal, e.g. via industry-specific machines

Order spare parts

Everywhere and anytime - 24/7

Accelerated processing of spare parts orders - simple, fast, accurate, around the clock

Integration of external shops, portal and enterprise resource planning systems
Own B2B web store with user administration, shopping cart functionality, order history, discounts, watch list
Integration of custom pricing and discounts, availability and storage locations

Create & publish spare parts catalogs

Our software offers you a variety of integrated tools for data preparation as well as for the automated and manual creation and publication of catalogs and service information systems in various media.

Prepare data

Rule-based, automated, appropriate

Standardization, structuring and optimization of your data
Intelligent linking of your BOMs with 2D and 3D graphics, automated hotspot creation and bidirectional linking of information
XVL processes: Automatic derivation of 2D exploded views from 3D models
Rule-based data preparation and cleansing

Data processing

Without programming knowledge

Automated, partially automated or manual creation of spare parts catalogs and service information systems
Manual editing of data and configuration of the layout in the WYSIWYG editor (What You See Is What You Get) without any programming knowledge
Intelligent linking of spare parts information with documentation, schematics, hydraulic and pneumatic diagrams, operating and maintenance manuals, photos, training videos and other file formats
User role-based configuration of catalog information
Creation of machine-, customer- and language-specific catalogs
Various quality assurance mechanisms, including fully automated quality analysis, catalog preview and reporting

Publish data

Automatically or at the push of a button

Fully automated publishing process for various media: online publication (Internet, Intranet or on mobile devices), offline publication (CD, DVD or USB) or print publication (PDF or paper)
Single-source publishing: all data from one source
Automated, semi-automated or manual catalog updates

Integrate systems & merge data:
Single Source of Truth

the extended intelligence for your ERP system

With its flexible interfaces as well as its modular structure, our software integrates perfectly into your IT landscape. The data exchange is thus simplified and optimized. The system becomes your single source of truth for all spare parts and service information.

Standard interfaces for the optimal integration of the established ERP-, PLM-, CMS-, DMS-, CRM-, PPS-, CAD-, CAE-, Logistics- or E-Business systems
Data exchange between the different systems
Modular design guarantees optimal price-performance ratio and absolute flexibility
Protection of sensitive catalog data, e.g. through encryption, scheduling of use by expiration date, alienation of 3D visualizations, etc.
Data security with "two-factor token protection" at login, new captcha function at registration and adaptations to GDPR

User-friendly interface & easy navigation

intuitive, no training required

Optimized operation for devices with touch input
Individual user profile settings
Multilingual service portal, including Arabic and Chinese
User-defined favorites

Services & Support: individual and reliable

we support you wherever you need us

Consulting / Process optimization: (Strategic) consulting in the area of after-sales service and service information management
Analysis Workshop: Assessment of the actual situation with all requirements and definition of the desired state
Proof of concept: Creating a test using a prototype with real data and developing a solution concept
Data analysis: Analysis of your inventory data and suggestions for optimization
Customizing / Software development: customizing and individual software development based on your requirements
Hosting: Complete handling and provision of IT and software infrastructure
Commissioning: Support in setting up a system environment installed on your premises
Automated legacy data transfer / migration: Support in preparing legacy data for integration into PACE
Project management: Support and management of the entire customer project
Training: Training of users on site and digitally
Service on demand: support, hotline, maintenance, troubleshooting and consulting

Get ready for the future.

Create the basis for the "Digital Information Twin"

Create the foundations for tomorrow today. Build an intelligent data model of your machines and plants by providing high-quality technical and service information in aggregated form. In this way, you create a comprehensive, digital understanding of your machines and products.

Essential requirements for this are:

Integrated data processing
Consistent master data
Comprehensive data structures
Meaningful data models
Smart networking of all information

Convince yourself - get to know our software

Convince yourself now and experience in our online demo how to find and order service information and spare parts with minimal effort.

Download product brochure now

Find out how our software supports you in digitizing your service and maintenance processes. You too can reduce downtime, cut costs and reduce the number of incorrect orders!