As the name suggests, this major event will take place online for interested parties, experts and service providers of software production and technical documentation. Since this year’s corona pandemic, the corresponding restrictions and uncertain developments, we, as long-standing visitors at the tekom, are pleased that the event is not cancelled without replacement, but will take place virtually. However, not only the online format is extraordinary and new, but also the programme concept.
Be there when Quanos Service Solutions presents exciting news of the past and following months as part of the Quanos group. The buzzwords "Digital Information Twin", "VR/AR", "AI Search" promise innovative product developments.
Monday, 02.11.2020
15:30 – 16:15
Wednesday, 04.11.2020
14:45 – 15:30
AI Search – Automatically link technical documentation to the spare parts catalog
Daniel Binder
AI Search" prepares the way for digital service 4.0. based on established AI technology for the automated creation of a semantic network that links the spare parts catalog with the appropriate technical documentation.
Tuesday, 03.11.2020
13:15 – 14:00
Thursday, 05.11.2020
14:45 – 15:30
Do you know how a spare parts catalog optimizes your service process?
Andreas Höfig
We show you which advantages and possibilities you can gain with a service information system in fulfilling your service orders and thus in keeping your service level agreements.
Tuesday, 03.11.2020
15:30 – 16:15
Friday, 06.11.2020
11:00 – 11:45
What does the market offer in terms of spare parts catalogs / service information systems?
Rafi Boudjakdjian
The standard spare parts catalog systems are growing together. Are we still talking about the spare parts catalog, or already about the Service Information System (SIS)? Find out how the new generation is constantly evolving from a central SIS to a Digital Information Twin.
Monday, 02.11.20
14:45 – 15:30
Thursday, 05.11.2020
14:00 – 14:45
Why editorial system? Why SCHEMA ST4? Why with us?
Claudia Blaschke, Jörg Plöger & Dr. Rolf Keller
We explain central aspects that play a decisive role in the selection of the right editorial system and present ourselves as a long-term partner. Examples illustrate how flexibly our customers create print and online content.
Tuesday, 03.11.2020
14:45 – 15:30
Wednesday, 04.11.2020
15:30 – 16:15
Digitalization Crutch PDF
Marc Sörgel & Sebastian Göttel
Instead of print, just offer PDF for download and digitalization is done, right? No! PDF shares many of the same problems as traditional print documentation. But what does modern, digital technical documentation look like then?
Monday, 02.11.2020
11:00 – 11:45
Wednesday, 04.11.2020
13:15 – 14:00
Quanos Gruppe - Merger of SCHEMA, TID and Docware
Nikolaus Scholz & Marcus Kesseler & Rafi Boudjakdjian
The three successful software experts now operate under the new Quanos brand. The Quanos group surprised with this news at the beginning of tekom. You can find out more about the background, mission and goals of the group in this presentation.
